Terms & Conditions

Website: https://www.eyveo.com
Brand: EYVEO

Welcome to EYVEO!
By using our website, you agree to the following Terms & Conditions (“Terms”). Please read them carefully before accessing or purchasing from our site. If you do not agree, please do not use our services.

1. General Information

EYVEO (“we,” “our,” “us”) operates https://www.eyveo.com, an online store offering eyewear and related accessories.
By visiting or purchasing from EYVEO, you engage in our “Service” and agree to be bound by these Terms, including any additional terms, policies, or notices referenced herein.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years of age, or are accessing under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding contracts under applicable law.

3. Products and Descriptions

We strive to provide accurate descriptions, images, and specifications for all products. However:

  • Colors may vary slightly due to display settings or lighting conditions.

  • EYVEO reserves the right to modify or discontinue any product without prior notice.

4. Orders and Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in INR (₹) or USD ($), depending on your region.

  • Payments are processed securely through trusted payment gateways such as Razorpay, Stripe, PayPal, or other authorized providers.

  • By submitting payment information, you authorize EYVEO to charge the specified amount.

EYVEO reserves the right to cancel or refuse any order for reasons including pricing errors, stock unavailability, or suspicious transactions.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to factors beyond our control (e.g., customs, courier delays).

  • EYVEO is not liable for delays once the product has been handed over to the courier.

  • Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses due to customer error are not eligible for refunds.

6. Returns, Exchanges, and Refunds

Our Return and Refund Policy forms part of these Terms.
Please refer to our Return Policy page for detailed information.

In summary:

  • Items must be returned unused, in original packaging, and within the specified return window.

  • Personalized or prescription eyewear may not be eligible for returns.

  • Refunds are processed to the original payment method after quality inspection.

7. Intellectual Property Rights

All content on EYVEO.com — including but not limited to logos, images, product designs, text, graphics, and layout — is the exclusive property of EYVEO and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any EYVEO content without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes;

  • Violate or infringe upon the rights of others;

  • Upload malicious code, viruses, or attempt to compromise the site’s security;

  • Use automated systems (bots, scrapers) to access data without consent.

EYVEO reserves the right to terminate accounts or block access for violations.

9. Third-Party Services and Links

Our website may include links to third-party sites (e.g., payment gateways, analytics tools).
We are not responsible for the content, security, or policies of third-party websites. Please review their terms before engaging with them.

10. Limitation of Liability

To the fullest extent permitted by law:

  • EYVEO is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

  • Our total liability for any claim shall not exceed the amount paid for the specific product involved in the claim.

11. Indemnification

You agree to indemnify and hold harmless EYVEO, its affiliates, directors, and employees from any claims, damages, or expenses resulting from:

  • Your use of the website;

  • Your violation of these Terms;

  • Infringement of third-party rights or laws.

12. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy.
By using the site, you consent to the collection and use of your information as described therein, in compliance with the IT Act (India), GDPR (EU), and CCPA (USA).

13. Governing Law and Jurisdiction

These Terms are governed by and construed under the laws of India.
In case of any disputes, the matter shall be subject to the exclusive jurisdiction of the courts of [Your City/State], India.

For international users, these Terms comply with applicable cross-border data protection and consumer laws.

14. Changes to the Terms

EYVEO reserves the right to modify or update these Terms at any time. The latest version will always be available on this page with a revised “Effective Date.”
Continued use of the site after changes implies your acceptance of the updated Terms.

15. Contact Us

For any questions or concerns about these Terms, please contact:

EYVEO Legal & Support
📧 care@eyveo.com
🌐 https://www.eyveo.com